Dermatology (skin)

The dermatology team comprises five consultants, specialist nursing staff, a specialist registrar, clinical assistants and a community dermatology nurse specialist. We provide treatment and care for a wide range of skin conditions.

The majority of care is provided at St Helier Hospital, although treatment and clinics also take place at Epsom, Sutton and Leatherhead hospitals.

Skin Cancer

We manage around 1,000 skin cancer cases every year, more than any other centre or unit in our network. We are able to carry out the majority of skin cancer surgery at St Helier Hospital.

We also provide photodynamic therapy, a non-invasive treatment for pre-cancerous or thin skin cancerous lesions.

Paediatric Dermatology

Child dermatology inpatients are treated at Queen Mary's Hospital for Children, where child outpatient clinics are also held.

Complex Therapies

We have considerable expertise in the area of cytotoxic and complex systemic therapies for severe skin conditions such as psoriasis, eczema and scarring acne.

Laser Unit

The SK:N laser clinic is a private unit based at Epsom Hospital that also provides some treatment on the NHS.

There is a day case laser list for Queen Mary's Hospital for Children once a month for general anaesthetic treatment of children's birthmarks.

Key Staff

Dr Sophia Paget - Consultant Dermatologist, Clinical Lead

Dr Ciara Haddadeen - Consultant Dermatologist, Clinical Lead

 

 

Reducing Our Waits - Virtual Lucy

We understand that waiting for an appointment can be frustrating, and we are working hard to reduce these wait times and provide you with the care you need as quickly as possible.

To help manage the demand for Dermatology appointments at Epsom and St Helier Hospitals, we are excited to announce that we have partnered with HBSUK, a trusted healthcare provider working alongside the NHS. HBSUK will be providing alternative way to receive Dermatology support through their service, Virtual Lucy.

Virtual Lucy is a secure service, it allows you to be assessed by an NHS Dermatology consultant and they then advise on the best next steps for your care. You will be asked to provide some additional information in the form of an online questionnaire and photos to support this assessment. If you do require an in-person appointment, this will reduce the time you would need to wait to be seen.

You will be contacted by HBSUK through a letter, SMS, or phone call. If you receive a call, please note that it will come from the number 01156470231

This service is designed to give you timely support and ensure you receive the care you need as quickly as possible with a trusted partner working with the NHS to enhance your care experience.

FAQs

How does HBSUK engage with patients to use the Virtual Lucy service?

All Patients will receive an introduction letter explaining the service and how they will be contacted:

• Patients are contacted on three separate occasions to use the Virtual Lucy Service,
  • 1 st Contact by email or Text SMS inviting the patient to sign up to the service
  • 2 nd Contact is via a phone call during normal working hours from our call centre team
  • 3 rd Contact is via phone call out of hours (after 5pm) from our call centre team,

• Our call centre team are also available to support patients through the completion of the assessment and to answer any questions that they may have about the service.

How do patients gain access to the platform?

• Patients with a mobile number are sent an SMS text message welcoming them to the service and asking them to click a link to a URL to set up an account on Virtual Lucy
• For patients without a mobile number then the HBSUK Call Centre Team will contact them and talk them through setting up an account.

Contact for Virtual Lucy Queries

If you have any questions about your Virtual Lucy experience, please do not hesitate to contact HBSUK on 01156470231 or email at nhssupport@hbsuk.co.uk

HBSUK Website - click here

HBSUK Privacy Notice  Virtual Lucy Privacy Notice.docx [docx] 75KB

 

Contact Details For Other Queries

St Helier

Tel: 020 8296 3110

Epsom

Tel: 01372 73 5120