Public encouraged to continue to come forward for care during collective GP action

People are urged to attend appointments as normal during “collective action” by GPs.

Members of the public may have seen reports about this, and wondered what it means for them.

As well as continuing to keep existing appointments, they are asked to seek medical help as usual by:

· Visiting NHS 111 online for urgent health needs. This is a 24/7 service that can direct to the best place for care.

· Visiting a local pharmacist for minor ailments like colds and coughs. Under “Pharmacy First”, a pharmacist can also prescribe treatment for some conditions without referral to a GP. Conditions a pharmacist can treat are:

earache (aged one to 17 years)
impetigo (aged one and over)
infected insect bites (aged one and over)
shingles (aged 18 years and over)
sinusitis (aged 12 years and over)
sore throat (aged five years and over)
urinary tract infections or UTIs (women aged 16 to 64 years)

· Dialling 999 if it is a serious or a life-threatening emergency

During the action, GP practices will still be open and will see patients, and people can still book appointments. However, some GPs may direct patients to other local services.

It’s important, also, to take steps to stay safe and well in the hotter weather. The NHS advises that people going out in the sun should wear sun cream and a hat. Stay hydrated by drinking plenty of water, and stay in the shade where possible during the hottest parts of the day.

Elderly and vulnerable people are more at risk in hotter weather – and friends, family and neighbours are asked to check in and to support them.

People can cool themselves down by having cold food and drinks, avoiding alcohol, caffeine and hot drinks, and having a cool shower. Those who exercise should do so during cooler parts of the day.

Windows, blinds and curtains should be closed during the day and opened at night when the temperature outside has gone down. There is more information on the NHS website: www.nhs.uk/live-well/seasonal-health/