Healthwatches

Healthwatch Surrey

If you live in Surrey and are unhappy with the NHS treatment you have received, their team can provide free, confidential, and independent support to help you make a complaint about an NHS service. This team is called the Independent Health Complaints Advocacy service. It is provided by Healthwatch Surrey in partnership with SILC (Surrey Independent Living Charity).

You can contact the team via:

Telephone: 01483 310 500
Text (SMS): 07704 265 377
Email: nhsadvocacy@surreyilc.org.uk
Website: www.surreyilc.org.uk

And for Healthwatch Surrey, it would be good if we could be on the feedback page too. The wording we suggest for us is:

Are you a resident of Surrey?

Healthwatch Surrey is interested in hearing your experiences of hospital and other health and social care services.

Healthwatch Surrey champions the voice of local people to shape, improve and get the best from NHS, health and social care services. As an independent statutory body, they have the power to make sure decision makers listen to your feedback.

It’s really important that you share your experiences – both good or bad. Healthwatch Surrey likewise all the healtwatches passionately believe that listening and responding to your experiences is vital to creating health and social care services that meet the needs of people in Surrey.

Their Helpdesk can also provide reliable and trustworthy information and signposting about local health and social care services to help you get the support you need.

Healthwatch Surrey is part of a network of over 150 local healthwatches across the country. Last year, the Healthwatch network helped nearly a million people like you have their say and get the support they needed. So if you need information or are ready to share your experience about health and social care services – please contact their help desk:

Phone: 0303 303 0023

SMS (text only): 07592 787 533

Email: enquiries@healthwatchsurrey.co.uk

Share your feedback via our website: https://www.healthwatchsurrey.co.uk/feedback-centre/

Healthwatch Surrey is interested in hearing your experiences of Epsom and St Helier hospitals. They provide independent feedback, reports, and recommendations to hospital service providers and decision makers to influence, inform, and, if necessary, challenge decisions and plans both for existing and new services. You can also contact us for advice and information about health and social care.